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Terms & Conditions
All disputes to be arising from transactions, purchases and contracts with Keith Fenwick shall be determined and governed by English Law. All goods and products remain the sole property of Keith Fenwick until paid for in full. Orders placed with Keith Fenwick shall not be binding unless Keith Fenwick accepts them. Whilst every effort will be made to effect deliveries and maintain prices quoted, Keith Fenwick has the sole right to vary prices and deliveries. All goods must be paid for before dispatch. Unless otherwise agreed in writing, payment date must be as stated, all payments must be made in Pounds Stirling. Keith Fenwick has the right to delay or cancel delivery. All prices quoted on this site include VAT and Delivery. Dispatch Deliveries will be dispatched within 28 days. If there is a problem with any item we let our customer know, either by telephone or letter. We can only dispatch to a full postal address. No PO Boxes please. Delivery Charges Postage and Packaging charges are listed alongside each item. Postage is extra to the Rep. of Ireland, Northern Ireland, Isle of Man, Isle of Wight, Scottish Isles and some Aberdeen postcodes. Orders for these locations should be submitted for a full quote. We reserve the right to revise the postage charges but, if this is necessary, we will contact you with the quote before your order is processed. Please contact us before placing an International order. Payment You may print off your order once finished and send it to us together with a cheque. Returns Keith Fenwick wants you to be delighted with every item you buy. Occasionally though, we know you may want to return items. If for any reason you are unhappy with your purchase you can return it to us in its original condition within 10 days of the date you received them (with any seals and shrink-wrap intact) and we will issue a full refund for the price you paid for them. Please Note: We can only accept opened items if they are faulty. Postage will only be refunded on goods which are faulty. Cancellations You must contact us as soon as possible if you wish to cancel your order. Once the delivery process has begun we will be unable to cancel it. If you are unsure about any of the above please contact us for further information. One of our staff will be more than happy to answer any questions you may have. |